About Machine Installation And Commissioning Services

Do you provide installation and training services?

Yes. We offer on-site installation and training if necessary. For remote customers, we provide video instructions, 3D machine manuals, and online support via Zoom or WhatsApp.

About Order Delivery Times

What is the delivery time?

It depends on the customization of the equipment. Standard delivery time is 35-50 business days after payment of the deposit and confirmation of technical details. In urgent cases, we can provide expedited production under special circumstances.

About Machine Upgrade Services

Can you upgrade my old equipment to a new one?

Yes. We offer equipment upgrade services, providing production planning and design solutions to help customers increase production.

About Pre-Purchase Machine and Factory Inspection

Can I see the machine in action before purchasing?

Of course. We have videos of the machine in action, and if possible, we can arrange an on-site video demonstration or even a factory visit in your area.

About The Machine's Warranty Period

What is the warranty period?

We offer a one-year warranty on the entire machine (excluding wearing parts). We also provide lifetime support and spare parts supply.

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